At Elite International Information Systems LLC (EIIS), we believe that exceptional customer support is paramount to delivering a superior experience to our valued clients. We offer comprehensive customer support services, maintenance contracts, service packages, and a dedicated service center for product repairs to ensure that our clients receive prompt and reliable assistance throughout their engagement with us.
Service and support from the experts on every product!!
Our customer support team is committed to providing top-notch service to our clients. Our knowledgeable and friendly support staff are available to address any inquiries, technical issues, or concerns that our clients may have. We offer multiple channels for support, including phone, email, and online chat, to ensure that our clients can reach us in the most convenient way for them.
We offer a range of service packages that are designed to provide additional value and flexibility to our clients. Our service packages may include options such as extended warranties, priority support, on-site assistance, and customized service level agreements (SLAs) to meet specific service requirements. Our service packages are designed to accommodate different budgets and support needs, ensuring that our clients can choose the package that best aligns with their business requirements.
We have a dedicated service center equipped with state-of-the-art facilities and certified technicians to handle product repairs efficiently and effectively. Our service center is equipped to handle repairs for a wide range of IT products, including networking equipment, servers, storage devices, security systems, Printers, barcode scanners, and other hardware solutions. We follow rigorous quality control processes and use genuine parts to ensure that the repaired products meet or exceed the original specifications.
Our repair and maintenance centres are fully equipped to offer a quick fix for any problem you may have with our product line. Whether it is warranty products or out of warranty products, we are here to help you.